Must I accept every assignments offered?
Never feel obligated to accept an assignment you may not be able to complete. Failure to do so may be grounds for dismissal or an indication you have quit voluntarily and unemployment benefits may be denied. All offices have a phone answering machine for this purpose. Notify your H.R. Manager immediately when completing an assignment. Failure to do so could be considered a voluntary quit.

What if I don't like the assignment after I start?
It is necessary for you to complete every shift you are assigned to work. Failure to do so will result in lost pay for that day. Never walk off an assignment before your shift is completed.

If you are unhappy with your assignment, please complete your shift and notify the Pro Image Solutions H.R. Manager so we can replace you and find you another assignment.

What does "No Call, No Show" mean?
If for any reason you are unable to make it to your assignment, and you do not call Pro Image Solutions at least one hour before your assignment, you will be terminated.

What if I get sick?
When you are ill, you must contact Pro Image Solutions every day you are unable to report to your assignment. Failure to do so will be considered a "No Call, No Show"  and will be grounds for termination.

Excessive absences and tardiness will not be tolerated.

What if I move?
Notify Pro Image Solutions immediately if you should have any phone number or address changes.

When is it appropriate to call the supervisor at my assignment?
Unless instructed by Pro Image Solutions, never contact the client you are assigned to. Any questions or problems should be discussed immediately with your employer – Pro Image Solutions.
 

We will do everything we can to return you to work within the doctors prescribed limitations if modified duty is required. Injuries that prohibit you from returning to an assignment will result in lost pay for up to seven (7) days based on State Insurance Statutes.

What happens after I go to the doctor?
If you are injured on assignment, you must physically report to the Pro Image Solutions office immediately after treatment. If treatment extends beyond office hours, report the following business day by 8:00 am. Accidents occurring on weekends should be called into the Pro Image Solutions Office and reported in the Emergency Message Line and follow up by 8 am Monday morning.

What if the doctor says I can't continue my assignment or that I need modified duty?
Our Company has a “Modified Duty Program.” If you are unable to return to your regular duties, we will offer you work within the restrictions outlined by your physician. This allows you to maintain your current level of income while you are recovering.
 

When you filled out your application there was a form asking you to elect which way you would like to receive your pay each week. Based on that information, that is how you will be paid until you request a change. To make changes to your direct deposit, just call the Pro Image Solutions office or come by and fill out a short form to authorize us to make that change to a different account. For checking accounts, we will need a voided copy of a check to get all the numbers required.

How will I get paid?
You are responsible for turning time sheets into the client. The client will fax your time sheets to our office, but you are still responsible for your hours. Pro Image Solutions cannot issue your paycheck unless your client supervisor signs your time sheet.

Note: All time sheets must be in the Pro Image Solutions office by noon on Monday to be paid on Friday. Late time sheets will be paid the following Friday.

I'm a little short this week...?
Pro Image does not provide payroll advances.

Can I download a blank time sheet?
Yes. To download an Adobe PDF version of our time sheet please click here.

When do I get paid?
Direct payroll deposits are made from the Pro Image Solutions office Thursday night and should be posted to you account after 9:00 am every Friday, no earlier.
 

• You will be late for work
• You will be absent from work
• You are not currently working
• Your assignment ends
• You are asked to perform duties which were not explained when you were offered the job
  
• Your paycheck is incorrect
• You encounter any problems on the job
• You are injured on the job
• Your availability changes
• Your address and/or phone number changes